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Complaints

Accounting Genie strives to go that extra mile and provide all clients with excellent service. If however you should have any complaints, you should first raise these with Genie in writing.

 

Get in touch using the Contact page.

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​​Genie will do her utmost to put things right, but if you are still not satisfied Genie is a member of the ICAEW, and there is a formal complaints procedure.  

For information please follow the link:​​  ICAEW/Complaints

Insurance

Accounting Genie has Professional Indemnity Insurance, covering work performed in the UK, provided by 

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HISCOX Insurance Company Ltd

22 Bishopsgate, London EC2N 4BQ

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